Privacy Policy


PHOENIX7 is committed to securing your data and keeping it confidential. Also, we comply with the laws and regulations regarding the protection of personal information and act with the following attitude regarding the handling of personal information. This privacy policy stipulates how we handle the data you provide to us when you visit and use our website.


1 Definition of personal information

We process personal details such as name, address, telephone number, email address, date of birth, member ID and other relevant information including the information necessary to confirm your identity.

2 Acquisition of personal information

We will collect your personal information by appropriate and fair means.

3 Purpose of use of personal information

We will not use such Confidential Information except for the purpose of exercising or performing the following:
(1) Providing various services to the customers including the after-sales service
(2) Marketing and other analysis

4 Outsourced supervision

We may entrust a third-party for handling the acquired personal information. In that case, We will conclude necessary contracts such as basic contracts related to the deposit of personal information, and perform necessary and appropriate supervision of the entrusted party.

Information disclosure to third parties

We will provide your personal information to any third parties, unless we have your permission. We will do it only after specifying the third party and the information contents, and obtaining Your permission. However, this does not apply in the following cases:


  • When our contractor provides information or services on our behalf by direct mail, e-mail or other means
  • When our outsourcer needs to provide individual services such as after-sales service on our behalf
  • When collecting or analyzing individual personal information to provide statistical information, processing it into a format that does not identify the individual, and disclosing the statistical data
  • When depositing personal information of the users who use who use paid services to our outsourced payment system companies, credit companies and banks (conclude nondisclosure agreements) for the purpose of charging usage fees.
  • When providing a user’s personal information to a delivery company for sending gifts, etc. and when disclosure or provision is permitted by law.

  • Procedures for correction of personal information, suspension of use, etc.
    If a user requests correction, addition, deletion of personal information of the user, or suspension of use, in that case, we will process the request upon confirming the user’s identity within a reasonable period.
  • Inquiries regarding personal information
    We reserve the right to change this policy at any given time, of which you will be promptly updated by frequently visiting our website.